Adapting Customer Experience in the time of Covid-19

10AM - 11AM, 10th Sep 2021

Google Meet

Covid19 has changed customer experience in far more ways than one could imagine.

It has disrupted in-person experience to a level that resulted in a digital space that’s harder for service teams were tested like never before.

As this pandemic doesn’t seem to end and keeps hitting us waves after waves; businesses must look at the changing consumer behaviour and the way your brands meet and manage customers’ expectations.

Join us for a well crafted “Adapting Customer Experience in the time of Covid-19” to embrace this new normal and deliver a seamless CX experience

Date: 10th Sep 2021
Time: 10:00am – 11:00am

Post-Covid19 world isn’t going to be based on ‘product’ and ‘prices’ anymore; instead, it is going to be “Customer Centricity’’

The Content of the Webinar

Attendance is limited. Register now!

  • 08:30 - 09:00: Check in & Refreshment
  • 09:00 - 09:30: Giới thiệu về Zendesk
  • 09:30: 10:00: Giới thiệu các tính năng của Zendesk cho doanh nghiệp
  • 10:00 - 10:30: Demo Zendesk - Quesera
  • 10:30 - 11:00: Thảo luận với các khách hàng của Zendesk (Tiki)
  • 11:00 - 11:15: Wrap up and Q&A
  • 11:15 - 11:30: Networking